Note about some updates will be made to the DNS servers on October 11, 2018

The Telecommunications Regulatory Authority (TRA) would like to draw the kind attention of all users of the services of Internet service providers (ISPs) that some updates will be made to the DNS servers on October 11, 2018. This is globally planned by the Internet Corporation for Assigned Names and Numbers (ICANN), an International organization that is globally dedicated to keeping the Internet environment secure and stable.

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Delivery Policy

Once an application is received through CRM, the applicant will receive a notification through email or SMS or both. This notification confirms receiving the application and provides the customer with a reference number for tacking the progress of the application. After the application is reviewed, TRA might ask the customer to provide more details. Once an application is complete and processed, the customer will be notified of the approval or rejection also through email or SMS or both. If the application is approved, the customer can receive the related document by visiting TRA.

Privacy Policy

TRA Oman Web Site Privacy Statement

The privacy, confidence, and trust of individuals who visit the TRA Oman web site are important to us. No personal information is collected at this site unless provided voluntarily by an individual while participating in an activity that asks for the information.

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Press release regarding the TRA decision 68/2017 on Omantel’s RAIO

The TRA issued Access and Interconnection Regulation in April 2016 via Decision no. (25/2016). In accordance with the said Regulation, the Dominant operators (Omantel and Ooredoo Oman) submitted their Reference Access and Interconnection Offers (RAIOs) for TRA approval. The TRA conducted extensive consultation with the industry on the proposed RAIOs and issued two Decisions (67/2017 and 68/2017) containing detailed directions for amendment of the terms and conditions of the RAIOs of the two dominant operators. These Decisions can be viewed at https://tra.gov.om/legal-framework/decisions-and-regulations/1640-omantel-raio-decision, and https://tra.gov.om/legal-framework/decisions-and-regulations/1644-ooredoo-raio-decision. These Decisions required the Dominant operators to make specific amendments in their RAIOs within 30 days.

During the 30 days granted to Omantel to amend its second Draft RAIO, Omantel filed a Review Request dated 29 January 2018 regarding TRA’s decision no. (68/2017), in accordance with the Telecommunications Act.

Read more: Press release regarding the TRA decision 68/2017 on Omantel’s RAIO

First Online Auction For Diamond and Golden numbers a Success

Under the supervision of the Telecommunications Regulatory Authority (TRA), the two licensed mobile operators (Omantel and Oredoo) concluded the first special number online auction. The two-day auction began last Thursday 8 February 2018 and achieved a great success with a total of 311,500 Omani Riyals raised , of which 287,500 Omani Riyals are the value of bids on Omantel numbers and 23,500 Omani Riyals raised by Ooredoo online auction. As many as 258 participants registered for the auction, of which 222 registered for Omantel auction and 36 for Ooredoo special numbers auction.

Twenty special numbers from both mobile operators were auctioned, of which 7 were diamond numbers and 3 were golden numbers at Omantel's auction, 4 diamond numbers and 6 golden numbers at Ooredoo's auction. The special number 71111111 was sold for 196,000 Omani Riyals at Omantel's auction and the highest bid at Ooredoo's auction went for the mobile number 79100000.

The online bidding was conducted through the websites of the telecom companies and the participants registered for the auction through the said websites. The bidding system was established and developed by the TRA in coordination with the telecommunications companies.

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Project for monitoring electromagnetic radiation produced by telecommunication stations

In furtherance of the efforts to regulate and develop the telecommunications sector in the Sultanate, and to exercise its oversight role, the Telecommunications Regulatory Authority (TRA) has recently cooperated with the Ministry of Environment and Climate Affairs and contracted with a global company specializing in measuring emissions of electromagnetic radiation from telecommunication stations.

The project aims to determine the extent of the licensee's compliance with the standards approved by the TRA such as the International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidance and standards.

The project is carried out by measuring the level of electromagnetic radiation from telecommunication stations, where 10% of the total stations across the Sultanate will be measured for each licensee. The measurement is carried out in two methods: The first method involves selecting 16 measurement points around the station, being the most exposed to radiation, including 2G, 3G and 4G frequencies.

While the second method takes the same number of measurement points and the radiation emitted of the licensee's frequencies is determined and measured only for that station.

The measurements include electric field, magnetic field and the magnetic flow of each point, and the results are compared with the permitted ranges according to the ICNIRP Guidance and Standards.

It is worth mentioning that the Ministry of Environment and Climate Affairs has issued Ministerial Decision No. 25/2015 on environmental regulations and guidelines for establishing, installing or operating base stations for mobile communications towers and antennas).

TRA receives a delegation from the Telecommunication and Information Technology Authority of Kuwait

Within the framework of bilateral cooperation between Oman Telecommunications Regulatory Authority (TRA) and the Telecommunication and Information Technology Authority of Kuwait , the TRA received on Wednesday, 8 November 2017 at the TRA office a delegation from the Telecommunication and Information Technology Authority of Kuwait. The delegation was headed by Dr Mohammed Al Kandri , Head of Administrative and Financial Affairs Sector.

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The national campaign to combat electronic fraud

The national awareness campaign to combat online fraud (Don’t Be Deceived) was launched yesterday with participation from a number of government and private entities. The campaign kicked off with a press conference that was attended by media figures and social media influencers.

The campaign’s idea aims at curtailing the phenomenon of online fraud that has been taking numerous patterns with the rapid development in technology and telecommunications means. Scammers try to lure victims with false promises of large cash prizes and try to drag them into claiming fake cash prizes after submission of their personal information. Some people also fall victims for phishing when they are tempted to send money to benefit from promotional offers.

Read more: The national campaign to combat electronic fraud

Announcement:floating of a tender document for the provision of consultancy services to the TRA on the renewal of the Class I Public Mobile Telecommunication Services licenses.

The Telecommunications Regulatory Authority (TRA) announces the floating of a tender document for the provision of consultancy services to the TRA on the renewal of the Class I Public Mobile Telecommunication Services licenses. Those who would like to apply for the tender can purchase the tender document via the following procedures:

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