of Service and USO
- Establish regulations for quality of service standards and ensure commitment of licensed companies.
- Conduct field surveys to ensure the performance of licensees' networks
- Conduct field survey of facilitate land for building USO sites
- Ensure USO sites comply with QoS guidelines
- Handle public requests/complaints regarding degraded QoS/no coverage for areas not covered under license obligation.
- Monitor and ensure telecom operators provide unbiased services to people with special needs.