The telecommunications and post sectors
are among the most vital sectors that aim
to strengthening sustainable development.
This has been clearly prominent in light of the
current conditions resulting from the spread of
the Coronavirus pandemic (Covid-19) and its
repercussions that have impacted economic and
social life, which has embodied in the reliance of
most of the sectors, such as education, health,
commercial services, and so on, to a large
extent, on the telecommunications and postal
services sectors to overcome the impacts of the
To increase the geographical coverage of
telecommunication services, the Authority
performed the following regulatory measures:
1. Expansion of the telecommunications network via satellites to provide
internet service to rural population communities through “Afaq” project,
which was ranked among the top five winning projects, by the World Summit
on the Information Society Prizes 2021 competition, in the category of the
infrastructure of telecommunications and information technology.
2. Developing infrastructure and networks to achieve the requirements of
remote education in the Sultanate.
In the context of promoting competition and raising the level of quality,
a third operator was licensed at the beginning of 2021 to provide
mobile telecommunications services, pursuant to the Royal Decree No. 4/2021. Moreover,
Telecommunications Regulatory Authority (TRA) directed telecommunications companies to
double the capacity of their networks to respond to the increasing demand for their services.
Aiming to spread the culture of entrepreneurship in the sector, TRA, in collaboration with
licensees, has developed plans and programs to empower national competencies specialised
in the telecommunications and post sectors, through providing support to small and medium
enterprises, to supply the labour market with qualified Omani job seekers, and to enable them
to advance the work system in the sector.
In conclusion, this report summarizes the most important indicators that deal with the
performance of the telecommunications and postal sectors. We hope that the exerted efforts
will enhance building a digital society.